Privacy Policy

Cronulla Carpets, herein referred to as “we,” “us,” or “our,” is dedicated to delivering high-quality services while safeguarding your privacy. This policy elucidates our ongoing commitments to you regarding the management of your Personal Information.

Application of Australian Privacy Principles (APPs)

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). These principles govern the collection, use, disclosure, storage, security, and disposal of Personal Information.

Definition and Collection of Personal Information

Personal Information pertains to data or opinions identifying individuals. This includes names, addresses, email addresses, and phone numbers. We collect Personal Information through various means such as interviews, correspondence, online interactions, and from publicly available sources.

Purpose of Collection

We collect your Personal Information primarily to deliver our services, provide information to our clients, and for marketing purposes. We may also use it for related secondary purposes where reasonably expected, and you may opt-out of marketing communications at any time.

Handling of Sensitive Information

Sensitive information, as defined in the Privacy Act, is treated with utmost confidentiality. We only use such information for the purpose it was obtained, or for directly related secondary purposes, with your consent or as required by law.

Third-party Disclosure

We strive to obtain Personal Information directly from you, but in some instances, information may be provided by third parties. We ensure you are aware of such disclosures and take reasonable steps to safeguard your information.

“We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.”

Security Measures

Your Personal Information is securely stored to prevent misuse, loss, unauthorized access, modification, or disclosure. When no longer required, we dispose of or de-identify your information responsibly.

Access and Correction

You have the right to access and correct your Personal Information, subject to certain exceptions. We do not charge for access requests but may levy an administrative fee for providing copies. To protect your privacy, we may require identification before releasing information.

Maintaining Data Quality

We endeavor to keep your Personal Information accurate, complete, and up-to-date. Please notify us of any inaccuracies or updates promptly to ensure the provision of quality services.